UK Next Day delivery is next working day via DPD. If you place an order on a Friday before 14.00 it will ship Friday for delivery Monday, if it is placed after 14.00 it will ship Monday the next business day for delivery Tuesday.
UK Standard Shipping (Next Working Day) £4.95 (Via DPD/DHL)
European Standard Shipping £11.95 (via Royal Mail)
International Standard £16.95 (via Royal Mail)
Click & Collect - FREE
Approx. One hour turnaround within store opening hrs for more information on Click & Collect click here)
(These shipping rates apply to UK Mainland addresses only. Any adjustment due to a non UK Mainland or International address will be applied/calculated at the checkout.)
As of January 1st 2021, our shipping costs do not include local customs charges and taxes to those customers located within the EU. The customer located in the EU is now responsible for import customs declaration charges and local VAT.
All purchases made within the UK and outside of Europe remain unchanged.
We aim to ship all orders within 24 hours on all Express Delivery orders, and within 48 hours for all Standard Delivery orders.
Orders are despatched Monday - Saturday 8am - 5pm.
All UK Mainland orders are shipped via Dpd. We do use a number of partner courier networks to ship to non mainland and international addresses.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Before the final checkout page you will be shown the delivery options available and the calculated costs. This stage will be before any payment is taken.
Unfortunately, once we have passed your parcel to the courier, it is the responsibility of the courier to fulfil the requested delivery service. In the case of your delivery being late or missed, please check your tracking information in your dispatch notification email and contact the courier directly.
Royal Mail - 0345 774 0740
DPD - 0121 275 0500
DHL - www.dhl.com/gb-en/home/customer-service.html
Please note we are unable to refund delivery costs in an instance where a parcel is delayed, or delivery is missed for the following reasons:
- The courier has attempted delivery but has unfortunately missed you.
- The courier has for unforeseen circumstances been unable to reach you
- Vehicle Breakdowns
- Unable to locate your address
- Incorrect address provided
Orders Delivered in Safe Place Or With A Neighbour
If you request for your order to be delivered to your safe place or with a neighbour, this is at your own risk and we are not liable.